What personal data do we collect?
The personal data collected depends on how you use our website. You can browse the site, or you can fill in forms on the website to request information or quotes from us. Our website collects personal data to provide these services.
What we do with your personal data?
When you visit our website, a record of your visit is made. This data includes your device’s IP address. That data is used completely anonymously, in order to determine the number of people who visit our website and the most frequently used sections of the site. This enables us to continually update and refine the site. If you use any forms on the website to send an email to us, a record will also be made of your name, company name, postal address, email address and your telephone number and any other information you provide.
The following table sets out how we handle your personal data and our legal basis for doing so under GDPR and the Data Protection Act 2018.
What we do
Our legal basis under GDPR
Use the personal data that you provide on our web forms and questionnaires
Article 6(1)(b) - when you provide us with your personal data, for instance to obtain a quote for our services, this is a necessary step to take at the request of the data subject prior to entering into a contract
Contact you regarding the services we provide
Article 6(1)(f) - we need to contact you for our legitimate interests so that we can gather more information for the provision of our services, or to deliver those services most effectively
Retain your data under our data retention policy
Article 6(1)(f) - we need to retain your personal data for only as long as necessary under the law to protect our legitimate interests
Obtain analytical website usage and data on the devices used by our website visitors
Article 6(1)(f) - analytical data is obtained by cookies. This data is used to monitor the performance of our website, to improve the website and the services that we offer on our website. This processing is necessary for the purposes of our legitimate interests.
The following table sets out the categories of personal data that we obtain.
Filling in forms on the website - examples include name, email address, telephone number, postcode
This data is provided by you on our web forms and questionnaires, either to obtain a quote from us,or request a service from us.
Location data, IP address online identifier, website analytics
This data is captured via cookies that are placed on your device, which capture information about the device you are using, cookie identifiers, advertising IDs, and other information. To block cookies, you can manually delete them from your browser’s settings page, and you can also configure your browser to block third party cookies
Will we share your data?
Your personal data will not be shared to any third party unless legally obliged to, such as law enforcement, regulatory authorities or where we are legally obliged to share the information.
We do not use data processors who are third parties.
How long we keep your personal data
Personal data is retained in line with our data retention policy. We do not use any marketing. We only hold information to make and or deliver products ordered. Once the order is completed, the data is destroyed.
You have the following rights in relation to personal data held on you by the Group:
If you wish to learn more about these rights and how they operate, please look at the ICO’s website https://ico.org.uk/your-data-matters/.
The Group does not operate any automated decision making systems.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
The Cookies we use are:
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Last Reviewed October 2019
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